Incident with Amazon AWS impacting Copper

Incident Report for Copper

Resolved

The incident has been resolved. You may experience some slowness in Copper over the next hour as all systems fully recover.

Posted Dec 22, 2021 - 05:45 PST

Update

AWS services are recovering. We are currently working with our database provider on AWS to get that system up and running

Posted Dec 22, 2021 - 05:03 PST

Identified

Amazon AWS is having an outage in their US-EAST-1 Region that is affecting all Copper services, as well as many other websites in that region. They are currently investigating.

More from AWS here: https://status.aws.amazon.com/

Posted Dec 22, 2021 - 04:59 PST

This incident affected: Google Sync, CRM for Gmail Chrome Extension, Marketing Tools, Mobile Applications, Reporting, Custom Reports Builder, Search Index, Integrations, Developer API, Rest API & Web Application, and Workflow Automation.