Hightail Notification Issues

Incident Report for OpenText

Resolved

This incident has been resolved

Posted May 01, 2023 - 18:28 UTC

Update

We are continuing to investigate this issue.

Posted May 01, 2023 - 18:27 UTC

Update

This issue has been resolved.

Posted Apr 26, 2023 - 18:22 UTC

Update

We have identified the issue and are working to implement a full solution. The issues are now intermittent.

Posted Apr 26, 2023 - 11:45 UTC

Investigating

Hightail is currently experiencing an issue with email notifications and the site has been reported as unsafe by SPAM filters. Teams are currently assembled and working to resolve the issue. We appreciate your patience.

To continue using Hightail while we resolve the issue, you may whitelist the hightail domain. Here is a link to help you do that:

https://endpointcave.com/how-to-whitelist-a-url-domain-in-microsoft-defender-smartscreen/

Posted Apr 25, 2023 - 17:51 UTC

This incident affected: Hightail (Notifications).