Partial Disruption for Virtual Card Checkout Service

Incident Report for Affirm

Resolved

We have observed stability and this incident is fully resolved.

Posted Oct 13, 2021 - 15:31 PDT

Monitoring

We have started to see our Virtual Cards checkout service quickly recover and become fully operational again. We will be monitoring for stability as we fully resolve this incident.

Posted Oct 13, 2021 - 15:20 PDT

Investigating

We are currently experiencing a partial disruption in our Virtual Card Checkout service. Approximately 50% of Virtual Card checkouts are affected at this time. We are currently in contact with our Virtual Card partner, Marqeta, to investigate and resolve this incident.

Posted Oct 13, 2021 - 15:18 PDT

This incident affected: Affirm Virtual Card Network (US).