Delay in Results Delivery

Incident Report for Veracode

Resolved

The queue backlog has caught up and the incident has been resolved.

Posted Dec 28, 2021 - 15:58 EST

Update

We continue to monitor the queue of results reading jobs.

Next Update: 16:00

Posted Dec 28, 2021 - 14:02 EST

Update

The issue has been resolved, however, currently experiencing a results queue backlog. We will continue to monitor the backlog.

Next Update: 14:00

Posted Dec 28, 2021 - 12:22 EST

Monitoring

Veracode Engineering has identified an issue that is impacting Result Importing Jobs. We have initiated a fix to mitigate the issues. Customers are able to submit Static Scans, however, might experience some scans running longer than normal. Customers might also see delays in viewing data exports from the platform. If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.

Posted Dec 28, 2021 - 11:55 EST

This incident affected: Static Analysis (Static Analysis Services).