Latency in portions of the PDF reports expect some delay in the PDF generation

Incident Report for Checkr

Resolved

This incident has been resolved.
Posted 3 months ago. Mar 12, 2025 - 21:53 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 3 months ago. Mar 12, 2025 - 18:29 UTC

Update

We are currently investigating this issue, in the meantime, the PDF latency will affect the ability to take Adverse Action on reports without the PDF generated
Posted 3 months ago. Mar 12, 2025 - 15:23 UTC

Investigating

We are currently investigating this issue.
Posted 3 months ago. Mar 12, 2025 - 15:16 UTC
This incident affected: Client Dashboard.