Analytics accessibility issue

Incident Report for Kaltura

Resolved

This incident has been resolved.

Posted Nov 23, 2020 - 00:11 UTC

Monitoring

What was the Impact: Our Engineering team identified an Analytics performance issue; users could have experienced sporadic error/latency when loading the Analytics page.

Current Status: Our team identified and resolved the root cause of the problem. Analytics pages should load normally now.

What to Expect: We will keep monitoring this service and will close the incident in the next hour.

Posted Nov 22, 2020 - 23:14 UTC

Investigating

Our engineering team is currently investigating reports about Analytics performance. More updates will be posted here in the next 30 minutes.

Posted Nov 22, 2020 - 22:47 UTC

This incident affected: Analytics.