Account Upgrade Emails
Incident Report for Wealthsimple
Resolved
We have corrected the issue that sent out emails incorrectly. We will be contacting all impacted clients to inform them of our mistake. Thank you for your understanding.
Posted Sep 06, 2022 - 11:47 EDT
Investigating
Some users may have received an email from notifications@m.wealthsimple.com welcoming them to Wealthsimple Black or Wealthsimple Generation. These emails are from Wealthsimple but they were sent in error. Don't worry, your account is safe and we're reviewing this now.
Posted Sep 04, 2022 - 18:57 EDT
This incident affected: Wealthsimple Trade (Account) and Wealthsimple Invest (Account).