Login Failures for a Subset of Users

Incident Report for Procore Technologies

Resolved

During the incident a subset of users were unable to login to the Procore app and instead were continually directed to the login page. Our team has restored normal functionality and is confident there will be no recurrences. This incident has been resolved.

• Impact Duration: 139 Minutes (10:56am - 01:15pm PST)

Posted Nov 29, 2021 - 14:19 PST

Investigating

Our engineering team has identified an issue causing login failures for a subset of users. Those that have been affected are continuously directed to the login page. We will post additional updates as they become available.

Posted Nov 29, 2021 - 12:14 PST

This incident affected: Global Services (Login).