A back-end issue affecting TaxCaddy was identified, and the service was taken offline to resolve the issue. We apologize for the interruption, and service has now been restored.
Posted Jun 27, 2023 - 16:26 PDT
Resolved
The TaxCaddy mobile application is up and running fine.
Posted Jun 24, 2023 - 06:58 PDT
Update
Our engineers are continuing to make progress with our vendor on the issue and are currently expecting the two-factor authentication issue to be resolved within the next few hours. Incident updates will be posted here: https://status.taxcaddy.com
Posted Jun 23, 2023 - 16:15 PDT
Update
We are continuing to investigate this issue.
Posted Jun 23, 2023 - 05:31 PDT
Update
Our engineers continue to investigate the concern. Incident updates will be posted here: https://status.taxcaddy.com/
Posted Jun 23, 2023 - 00:25 PDT
Update
Our engineers continue to investigate the concern. Incident updates will be posted here: https://status.taxcaddy.com/
Posted Jun 22, 2023 - 13:18 PDT
Update
Our engineers continue to investigate the concern. Incident updates will be posted here: https://status.taxcaddy.com/
Posted Jun 22, 2023 - 11:35 PDT
Update
We are continuing to investigate this issue.
Posted Jun 22, 2023 - 09:20 PDT
Update
Our engineers continue to investigate the concern. Incident updates will be posted here: https://status.taxcaddy.com/
Posted Jun 22, 2023 - 09:14 PDT
Investigating
The TaxCaddy mobile application is currently experiencing temporary disruption. Our engineers are investigating. Incident updates will be posted here: https://status.taxcaddy.com
Posted Jun 22, 2023 - 07:04 PDT
This incident affected: TaxCaddy Browser-based Portal, TaxCaddy App for iOS, TaxCaddy App for Android, and TaxCaddy Two-Factor Authentication.