Plantasjen NO orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Jun 14, 2023 - 11:49 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

Posted Jun 14, 2023 - 10:49 UTC

Investigating

We are currently investigating an issue causing some orders of Plantasjen NO (PLNTJN-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Jun 03, 2023 - 12:28 UTC

This incident affected: Gift Processing.