Investigating an issue in Visma Provisioning (PG3)

Incident Report for Visma Cloud Services

Resolved

This incident has been resolved.

Posted Jul 08, 2021 - 18:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 08, 2021 - 18:21 CEST

Update

We identified the root cause and we are implementing a workaround.

Visma.net messages for Visma.net Financials, Visma.net AutoInvoice, Visma.net Employee Management, Visma.net Project Management, Visma.net AutoPay(Tripletex) are processed with delays.

No messages are lost.

We will provide more information shortly.

Posted Jul 08, 2021 - 18:01 CEST

Update

We are still investigating the root cause.

Visma.net messages for Visma.net Financials, Visma.net AutoInvoice, Visma.net Employee Management, Visma.net Project Management, Visma.net AutoPay(Tripletex) are processed with delays.

No messages are lost.

We will provide more information shortly.

Posted Jul 08, 2021 - 17:05 CEST

Update

We are still investigating the root cause.

Visma.net messages for Visma.net Financials, Visma.net AutoInvoice, Visma.net Employee Management, Visma.net Project Management, Visma.net AutoPay(Tripletex) are processed with delays.

No messages will be lost.

We will provide more information shortly.

Posted Jul 08, 2021 - 16:05 CEST

Update

We are still investigating the root cause.

Visma.net messages for Visma.net Financials, Visma.net AutoInvoice, Visma.net Employee Management, Visma.net Project Management, Visma.net AutoPay(Tripletex) are processed with delays.

No messages will be lost.

We will provide more information shortly.

Posted Jul 08, 2021 - 15:10 CEST

Update

We are still investigating the root cause.

Visma.net messages for Visma.net Financials, Visma.net AutoInvoice, Visma.net Employee Management, Visma.net Project Management, Visma.net AutoPay(Tripletex) are processed with delays.

No messages will be lost.

We will provide more information shortly.

Posted Jul 08, 2021 - 14:19 CEST

Identified

The issue has been identified and we are investigating the root cause.

Posted Jul 08, 2021 - 11:02 CEST

Investigating

We are currently investigating a service disruption in our provisioning flows when processing messages from Visma.net.

We will provide more information shortly.

Posted Jul 08, 2021 - 11:02 CEST

This incident affected: Visma Cloud Platform (Visma Provisioning Gateway - PG3).