Salsify Support Chat Functionality is not available

Incident Report for Salsify

Resolved

Our technology partner has resolved the issue causing the Salsify Support chat function to not be accessible. Please reach out to support if you still experience any issues on your end.

Posted May 12, 2021 - 08:07 EDT

Monitoring

Due to an issue with a technology partner, Salsify Support chat function is not currently accessible. Until Chat Functionality is accessible, please submit your support requests by visiting https://help.salsify.com/help/contact-salsify.

Posted May 11, 2021 - 19:28 EDT

This incident affected: Salsify Support Portal.