[PRODUCTION] Disturbance on 3DS1 & 3DS2 Authentication
Incident Report for Mangopay Api
Resolved
This issue is now confirmed to be fully resolved.
Posted Jul 30, 2021 - 08:34 UTC
Update
The error rate is now back to normal.

We will continue to monitor the situation until the issue has been confirmed as resolved.
Posted Jul 29, 2021 - 13:50 UTC
Investigating
You may experience errors on 3DSecure transactions since 6:00AM UTC.
Both 3DS1 and 3DS2 flows are affected, with at least 93% of the errors occurring for France.

Affected transactions are associated with the following errors:
- PSP Technical errors
- Soft Decline

We are currently investigating the issue and will provide an update as soon as more information becomes available.
Posted Jul 29, 2021 - 12:48 UTC
This incident affected: Production (3DSecure brick).