Performance degradation in production
Incident Report for PremFin Status Page
Resolved
This incident has been resolved.
Posted Dec 17, 2020 - 16:39 UTC
Identified
We have been alerted to performance degradation in all production instances following the release of v9.79.0, which may result in increased latency and timeouts. More specifically, the issue seems to stem from the encryption of files stored in S3.

A fix has been found, which we are now in the process of implementing. We apologise for the inconvenience caused.
Posted Dec 17, 2020 - 15:41 UTC
This incident affected: Production Environment (PremFin, Ireland).