Platform Performance Degradation
Incident Report for status.sticky.io
Resolved
From 1:22 to 1:25 PM Eastern, we observed an intermittent spike in system response times that affected some merchants on the sticky.io Platform. We took action to address the noted issues and we saw response times return to normal. A fix has been deployed and the issue has been fully resolved.
Posted Dec 12, 2022 - 19:21 EST
Monitoring
From 1:22 to 1:25 PM Eastern, we observed an intermittent spike in system response times that affected some merchants on the sticky.io Platform. We took action to address the noted issues and we saw response times return to normal. We are continuing to monitor our systems.
Posted Dec 12, 2022 - 17:34 EST
This incident affected: APIs (Transaction API, Membership API) and User Interface (Admin Portal).
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