Issue with CDN endpoints

Incident Report for JW Player

Resolved

This incident has been resolved.

Posted Jun 08, 2021 - 11:43 UTC

Monitoring

We are seeing improvements throughout our network and will continue to monitor performance.

Posted Jun 08, 2021 - 11:10 UTC

Update

The issue has been identified and a fix is currently being implemented.

Posted Jun 08, 2021 - 10:51 UTC

Identified

Due to a global issue affecting an upstream provider multiple services are currently being impacted. This includes VOD and Live delivery as well as delivery of player assets. We will provide updates as they come in.

Posted Jun 08, 2021 - 10:21 UTC

This incident affected: Cloud Hosted Players, Live Streaming, Content Delivery & Playback, and JW Player Website & Blog.