Signatures delay

Incident Report for Yousign

Resolved

This incident has been resolved.

Posted Jun 15, 2021 - 17:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2021 - 17:15 CEST

Identified

Some clients may experience a delay in signing documents. Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Posted Jun 15, 2021 - 16:55 CEST

This incident affected: Yousign V2 (API V2 - https://api.yousign.com, APP V2 - https://webapp.yousign.com) and Yousign V3 (APP V3 - https://yousign.app).