Application slowdown

Incident Report for Rossum

Resolved

The issue has been fully resolved, and document processing times and application performance have returned to normal. If you continue to experience any problems, please get in touch with our support team at support@rossum.ai

Posted Apr 05, 2023 - 13:42 UTC

Identified

The issue has been identified and our technical team is working to implement a solution. We will continue to monitor the situation and provide updates as soon as possible. In the meantime, we apologize for any inconvenience caused and appreciate your patience while we work to resolve the issue.

Posted Apr 05, 2023 - 11:26 UTC

Investigating

We are currently investigating an application slowdown that is causing longer than usual document processing times. Our technical team is working to identify the root cause of the issue and implement a resolution as soon as possible.

Posted Apr 05, 2023 - 10:59 UTC

This incident affected: EU Ireland.