Issue with card top-ups

Incident Report for Monese Status

Resolved

This incident has been resolved.

Posted May 08, 2023 - 10:54 BST

Update

We are continuing to investigate this issue.

Posted May 07, 2023 - 16:02 BST

Investigating

One of our partners is experiencing a technical issue that's affecting debit card top-ups. We’re working with them to identify the issue and resolve this. We’ll update this page once we have further information.

Posted May 07, 2023 - 16:01 BST

This incident affected: Card top-ups.