WildFire Issue
Incident Report for Palo Alto Networks Cloud Services
Resolved
This incident has been resolved.
Posted Apr 15, 2021 - 07:44 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2021 - 07:00 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 14, 2021 - 23:46 UTC
Identified
WildFire is currently experiencing an issue in the UK cloud. We are actively working on this issue and will provide another update by 11PM UTC with further details.

Customer Impact: API key submission denial and delay of sample processing.

Workaround: N/A
Posted Apr 14, 2021 - 20:43 UTC
This incident affected: WildFire (WildFire UK Cloud).
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