911 Address Provisioning Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted May 25, 2022 - 15:53 EDT

Monitoring

Bandwidth teams are currently observing expected provisioning behavior. We will continue to monitor for stability.

Posted May 25, 2022 - 12:37 EDT

Investigating

Customers provisioning 911 addresses via API methods may experience unexpected delays or errors. 911 voice calls are not impacted. All teams are investigating.

Posted May 25, 2022 - 11:58 EDT

This incident affected: 9-1-1 Services (9-1-1 Provisioning Service).