This incident is resolved. No additional errors evident in the sql server log during six operational data syncs. VisionCatM Fleet OK with greater than 90% reporting. Followup with vendor is underway to best characterize contributing cause for additional remediations to achieve recurrence control.
Posted Mar 17, 2023 - 08:22 PDT
Monitoring
The implementation appears to have rectified the internals issue. We will continue to monitor and update once domestic sites are in generation in daytime.
Posted Mar 16, 2023 - 21:57 PDT
Identified
An issue was identified, a remedial fix implemented by modifying specific data-driven parameters and is being used to assure effectiveness. Additional data is also being collected to identify potential contributing factors, prior to engaging the third-party vendor.
Posted Mar 16, 2023 - 20:21 PDT
Investigating
We are currently investigating an issue with ingest delays for CatM meters, we will update this messaging as soon as we have an update.