We are continuing to monitor for any further issues.
Posted Jun 09, 2022 - 17:38 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 09, 2022 - 17:37 EDT
Update
During this time, you may continue to use BuildingLink apps if you are already logged in on your device. Activity will sync to the site once all issues are resolved. Site performance is returning to normal.
Posted Jun 09, 2022 - 17:34 EDT
Identified
The issue has been identified and we are currently working on solution.
Posted Jun 09, 2022 - 17:10 EDT
Investigating
We have received reports of performance issues and intermittent site inaccessibility. The issue is being investigated.
Posted Jun 09, 2022 - 16:35 EDT
This incident affected: Services (Email, KeyLink, TimeTracker, ConciergeLink), Apps (Geo, Resident, Valet), and Sites (Management Portal, Resident Portal, Help Site).