This issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Posted Sep 25, 2023 - 10:11 EDT
Monitoring
Tadpoles is now operating as expected and profiles have been restored. We will continue to monitor the system to ensure the issue is fully resolved. You may need to clear your browser's cookies and cache if you are still experiencing issues.
Posted Sep 22, 2023 - 14:17 EDT
Investigating
Some users are experiencing issues with profiles in Tadpoles and the Family App. We are currently investigating the root cause of the issue and will provide more information as soon as possible.