Issue with viewing credit cards and importing reservations in PMS

Incident Report for Stardekk statuspage

Resolved

This issue has been resolved.

Posted Apr 21, 2023 - 12:42 CEST

Monitoring

Services are returning to normal and you should be able to check credit cards again. It's also possible to import new reservations in your PMS. We will continue to monitor the situation.

Posted Apr 21, 2023 - 10:38 CEST

Investigating

We have received some reports from customers who cannot view credit cards in Cubilis & Bookingplanner + cannot import reservations into their PMS system.

We are reviewing both issues with urgency and will provide you with an update upon any change.

Posted Apr 21, 2023 - 10:14 CEST

This incident affected: Cubilis (Cubilis Channel Manager) and Bookingplanner.