This incident was resolved when our vendor fixed an issue preventing calls from reaching our call centers. Teams will be working on steps for remediation and prevention of future occurrences.
Posted Aug 15, 2022 - 13:10 MDT
Monitoring
Our vendor has implemented a resolution to correct this issue.
We will continue to monitor the status and provide regular updates until the situation is verified as resolved.
Posted Aug 15, 2022 - 12:07 MDT
Identified
Our team has identified an issue with a vendor and are taking steps to correct the situation. We are continuing to investigate and monitor.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Posted Aug 15, 2022 - 11:49 MDT
Investigating
We are aware of an issue and investigating this matter further.
Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.