BMS North America is experiencing service degradation
Incident Report for OpenText
Resolved
The following services experienced degradation of service. The issue is now resolved. We appreciate your patience.

OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.
Posted Jan 12, 2023 - 23:51 UTC
Monitoring
The following services experienced degradation of service. Service has been restored. Document backlogs exist and are currently being processed. New traffic is being queued in the backlog. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.

OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.
Posted Jan 12, 2023 - 23:21 UTC
Update
The following services are experiencing degradation of service. Teams are currently assembled and working to resolve the issue. Updates for this issue will be sent every 2 hours or if there are significant updates, whichever comes first. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.
Posted Jan 12, 2023 - 22:39 UTC
Investigating
The following services are experiencing degradation of service. Teams are currently assembled and working to resolve the issue. We appreciate your patience.
OpenText Desktop Messaging - BMS (NA)
OpenText Production Messaging - BMS (NA)

Tracking Number: IM3139019.
Posted Jan 12, 2023 - 20:47 UTC
This incident affected: Cloud Fax services North America (Desktop Messaging BMS, Production Messaging BMS).