Support
Control Panel
Webmail
Issues with Mail services
Incident
Report for One.com
Resolved
The issue has now been solved, and all systems are verified to be working as expected again.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
Update
We are continuing to monitor for any further issues.
Monitoring
We are now starting to see improvements and most customers are able to send again via webmail.
Next update no later than 14:00 CET.
Next update no later than 14:00 CET.
Investigating
We are currently experiencing issues with the lookup service on our mail servers, causing errors in webmail when trying to send.
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:15 CET
Our Engineering team is doing all they can to get our systems back to normal as soon as possible.
No email will be lost because of this issue.
We will keep you updated on the progress and resolution of this issue, first update will be no later than 13:15 CET
This incident affected: Services (Mail services).