MENA Region BOTS and Agent Portal is down.

Incident Report for verloop

Resolved

This incident has been resolved.

Posted 5 months ago. Jan 08, 2025 - 11:08 UTC

A fix has been implemented and we are monitoring the results.

Posted 5 months ago. Jan 08, 2025 - 10:43 UTC

We are continuing to work on a fix for this issue.

Posted 5 months ago. Jan 08, 2025 - 10:34 UTC

We are continuing to work on a fix for this issue.

Posted 5 months ago. Jan 08, 2025 - 10:24 UTC

We are seeing network related issues on the MENA region of the Verloop. Team is working on it on priority.

Posted 5 months ago. Jan 08, 2025 - 10:23 UTC

This incident affected: Web Chat, Dashboard, Reports, Whatsapp, Voice, and Instagram/Facebook.