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Tableau Engineers have confirmed that the solution put in place to mitigate the issue with incremental refresh of extracts in Tableau Cloud was successful. This incident is now considered resolved.
Tableau Engineers have implemented a solution to mitigate the issue with incremental refresh of extracts in Tableau Cloud. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Posted Mar 17, 2023 - 18:19 UTC
Identified
Tableau Engineers have identified the issue with incremental refresh of extracts in Tableau Cloud. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Posted Mar 17, 2023 - 17:42 UTC
Investigating
Tableau Engineers are investigating a potential issue with incremental refresh of extracts in Tableau Cloud that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Posted Mar 17, 2023 - 14:54 UTC
This incident affected: Tableau Cloud (Asia Pacific - Australia - (prod-apsoutheast-a), Asia Pacific - Japan - (prod-apnortheast-a), Canada - Quebec - (prod-ca-a), Europe - Ireland - (DUB01), Europe - Ireland - (EW1A), Europe - UK - (prod-uk-a), United States - East - (useast-1), United States - East - (prod-useast-a), United States - East - (prod-useast-b), United States - West - (10AY), United States - West - (10AZ), United States - West - (UW2B)).