Payment processor NMI experiencing outage

Incident Report for Bolt

Resolved

NMI is responding to requests as expected. Merchants processing payments via NMI should not experience any issues.

Posted May 18, 2022 - 01:07 UTC

Update

You can follow the incident on NMI's status page here: https://status.transactiongateway.com/incidents/spm64fl78g24

Posted May 18, 2022 - 00:51 UTC

Identified

One of our payment processors (NMI) is experiencing a downtime. Any Bolt merchant processing payments via NMI will see payments fail during this period. We have reached out to them and will be working with them to resolve this issue.

We will update this incident as we get more information

Posted May 18, 2022 - 00:40 UTC

This incident affected: Payments (Payment Processing).