The fix for Syslog services on some customers on CA1, EU1, EU2, US1, US2, US3, and US4 has been deployed. The source of the disruption has been resolved, and services have been fully restored.
A Root Cause Analysis (RCA) will follow after a full review has been completed.
Posted Oct 24, 2022 - 12:56 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 24, 2022 - 12:17 EDT
Monitoring
We’ve identified the source of the service disruption on Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We are monitoring the situation. We are currently implementing the fix. We’ll keep you posted on a resolution.
Posted Oct 24, 2022 - 11:40 EDT
Identified
We’ve identified the source of the service disruption with Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We are working to restore service as quickly as possible.
Posted Oct 24, 2022 - 11:18 EDT
Investigating
We’re experiencing disruption to Syslog services on some customers on CA1, EU1, EU2, US2, US3, and US4. We will continue to provide updates as they become available.