Issue with agent application
Incident Report for LiveChat
Resolved
This incident has been resolved.
Posted Nov 17, 2022 - 19:11 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 17, 2022 - 13:43 CET
Identified
We are working on resolving the issue
Posted Nov 17, 2022 - 13:06 CET
Investigating
New messages in archives may not be visible in archives right away, we are investigating the issue
Posted Nov 17, 2022 - 12:54 CET
This incident affected: API and Agent apps.