RackSpace Mail Outage

Incident Report for Volusion

Resolved

This incident has been resolved.

Posted Jun 21, 2021 - 23:11 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2021 - 18:39 CDT

Update

We are still investigating this issue and will continue working on it.

Posted Jun 21, 2021 - 16:01 CDT

Investigating

We are currently investigating an issue where users of our mail service are not able to log in and access their email. We are discussing this issue with our mail hosting partner RackSpace and will update this page as we make progress on the issue.

Posted Jun 21, 2021 - 13:59 CDT

This incident affected: Volusion Platform (Third-Party Services).