User Activity experiencing a delay of 12+ hours

Incident Report for Amplitude

Resolved

User activity and timelines are operating normally again. No data was loss and all missing data has been processed and backfilled

Posted Nov 20, 2020 - 11:47 PST

Update

We are continuing to monitor for any further issues.

Posted Nov 20, 2020 - 11:43 PST

Monitoring

We have deployed a fix and will continue monitoring the issue.

Some user timelines may still be behind by 12+ hours, but should be backfilled later on today by our system

Posted Nov 19, 2020 - 06:49 PST

Identified

We have identified the issue and are looking into potential solutions.

Posted Nov 19, 2020 - 06:10 PST

Investigating

There is currently an issue where some User Activity streams are behind by 12+ hours. Data still appears to be flowing correctly.

We are currently investigating the issue.

Posted Nov 19, 2020 - 04:53 PST

This incident affected: Analytics (Web Reporting).