Site-wide Outage
Incident Report for Freckle
Resolved
Our cloud provider has confirmed complete recovery of all of our services.
Posted Nov 26, 2020 - 09:38 UTC
Monitoring
We have observed improved service from our cloud provider, but are continuing to monitor the situation.
Posted Nov 25, 2020 - 19:08 UTC
Update
We are continuing to monitor the issues reported by our cloud provider.
Posted Nov 25, 2020 - 17:39 UTC
Identified
Our cloud provider is experiencing and investigating issues right now in Virginia (where our servers are located), causing increased error rates in the Student, Teacher and Admin applications. We are closely monitoring the situation and awaiting a resolution from the provider.
Posted Nov 25, 2020 - 16:06 UTC
This incident affected: Student, Teacher, and School.