Email Deliverability Degradation
Resolved
This incident has been resolved.
Posted Feb 17, 2021 - 07:16 UTC
Update
After a period of monitoring, this issue is now resolved.
Users will not face any issues with sending Newsletter, Outreach emails, and Digest Reports.

We apologize for any inconvenience caused and thank you for your patience.
Posted Feb 17, 2021 - 07:15 UTC
Monitoring
The issue with our third-party provider should now be resolved. We will continue to monitor the status of the application.

We apologize for the inconvenience and thank you for your patience.
Posted Feb 17, 2021 - 01:40 UTC
Update
Our third-party email provider continues to investigate this issue. We are seeing improvements to our Approved Senders and verified domains functionality, but some users may still experience intermittent issues sending Newsletters, Outreach emails, and Digest Reports.

We apologize for any inconvenience caused and thank you for your patience.
Posted Feb 16, 2021 - 21:01 UTC
Investigating
Due to an incident with our third-party email provider, users may experience intermittent issues sending Newsletters, Outreach emails, and Digest Reports. Approved Senders and verified domains may also be impacted.

We apologize for any inconvenience and we thank you for your patience.
Posted Feb 16, 2021 - 18:49 UTC