Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Posted Sep 06, 2022 - 13:39 EDT
Identified
Please know that our team is working to restore service at our normal performance levels. Further updates will be provided as soon as they become available.
Posted Sep 06, 2022 - 13:22 EDT
Investigating
We've identified connectivity issues on our bearer path impacting all carriers. We've opened a bridge and are actively working on resolving the issue. We will update you as we find out more.
Posted Sep 06, 2022 - 12:23 EDT
This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.