Built has validated full Insights Reporting recovery.
Posted Aug 21, 2023 - 12:08 CDT
Monitoring
We have released a fix to account for a breaking change in Date/Time formats from our cloud hosting partner. Users that have existing reports open will need to exit insights and refresh their session.
We are continuing to monitor the situation and expect full recovery in the next 10 minutes.
Posted Aug 21, 2023 - 11:56 CDT
Update
We have identified a fix and are working to patch our production environment.
Posted Aug 21, 2023 - 10:52 CDT
Identified
We have identified the issue and are working towards resolution. The problem has been isolated to a date time format issue related to a cloud infrastructure update performed this morning.
Posted Aug 21, 2023 - 09:09 CDT
Investigating
We are aware of an issue with the Draw Management Insights Reports not updating. We are actively investigating the root cause. We apologize for any inconvenience.
Posted Aug 21, 2023 - 08:46 CDT
This incident affected: Built Service Availability (Insights Reporting).