Performance degradation impacting custom events on Central Sandbox environments

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Jun 08, 2023 - 06:26 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 08, 2023 - 05:39 PDT

Investigating

We are investigating a performance degradation impacting custom events on Central Sandbox environments, causing 5xx / Internal System Error issues

Posted Jun 08, 2023 - 04:32 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Central Sandbox) and AMERICAS - CLOUD 1 (NA1) - *.na.zuora.com (Central Sandbox).