Initial reports of problems
Incident Report for logz.io
Resolved
As we continue to monitor the situation, we are not seeing any impact on our service, and AWS are reporting progress towards resolution. If our service is impacted again we will reopen the incident. We are still monitoring the progress.
Posted Dec 08, 2021 - 00:23 IST
Update
We are still monitoring the situation closely. Ingestion lags are resolved, all other functionality is operating as normal. We are taking any necessary measures to ensure the least possible impact on our customers.
Posted Dec 07, 2021 - 23:06 IST
Monitoring
We are still monitoring the situation closely. Ingestion lags are resolved, all other functionality is operating as normal. We are taking any necessary measure to insure the least possible impact on our customers.
Posted Dec 07, 2021 - 22:02 IST
Update
We are still monitoring the situation closely. Ingestion lags are resolved for all except a small subset of our customers, all other functionality is operating as normal. We are taking any necessary measure to insure the least possible impact on our customers.
Posted Dec 07, 2021 - 21:00 IST
Update
We are still monitoring the situation closely. Ingestion lags are close to being resolved, all other functionality is operating as normal. We are taking any necessary measure to insure the least possible impact on our customers.
Posted Dec 07, 2021 - 20:04 IST
Update
Ingestion lags are close to being resolved, all other functionality is operating as normal. We are continuously monitoring the situation as it evolves, taking any necessary measure to insure the least possible impact on our customers.
Posted Dec 07, 2021 - 19:19 IST
Identified
There is a significant problem in AWS at this time. This problem is across multiple regions. We are continually monitoring and taking protective actions to isolate the issues. Ingestion delays are still occurring. We will continue to update as this incident evelves.
Posted Dec 07, 2021 - 19:02 IST
Update
AWS is reporting some problems in us-east-1 that explain the indications we've seen. The ingestion delays are being handled and if things continue at this pace will resolve soon. We are continuing our monitoring and investigation into the effect on our customers, and will continue to update.
Posted Dec 07, 2021 - 18:46 IST
Update
We believe that an AWS related problem may have caused ingestion delays, but there are indications this has passed. We also see the problem in us-east-1 only, and not in other regions and not in Azure.
Posted Dec 07, 2021 - 18:33 IST
Investigating
We are investigating indications of possible problems. We are seeing some AWS issues that might be related. We will update with more information as it becomes available
Posted Dec 07, 2021 - 18:22 IST