The official Danish address register had issues and experienced downtime. This caused issues in Webshipper when trying to call drop point address from their database. We have implemented a failsafe if their database have any issues in the further so addresses will be pulled from google instead. This will ensure more stability and less vunerability in the future. Kind regards from your Webshipper team.
Posted Apr 20, 2021 - 10:24 CEST
Update
We are continuing to monitor for any further issues.
Posted Apr 20, 2021 - 09:34 CEST
Monitoring
A fix has been implemented and we are monitoring the results. Please refresh your browser and try again. Incognito browser will avoid any cache-stored data in your checkout.
Posted Apr 20, 2021 - 09:23 CEST
Identified
We are currently experiencing issues with the drop point selector for Danish addresses with carriers: PostNord, YourGLS, Bring, DAO, DPD and possibly others. We are working as fast as we can to implement a fix. Subscribe to status news to keep updated on errors and issues. We apologize for the inconvience.
Posted Apr 20, 2021 - 08:58 CEST
This incident affected: Platform Version 2 (API, Frontend).