All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alerts Delays & UI Irregularities for US Region
Incident Report for New Relic
Resolved
Between 23:20 4/26/2021 and 00:20 4/27/2021 UTC, some customers experienced false, delayed, or missed alert notifications and gaps in charts. Data will not be recovered.

We’ve resolved the issue with UI and alerts in the US region. Services have returned to their normal operation.
Posted Apr 27, 2021 - 01:26 UTC
Monitoring
We’ve resolved the issue with UI and alerts in the US region. Services have returned to their normal operation. We are continuing to monitor the situation.
Posted Apr 27, 2021 - 00:43 UTC
Investigating
Some customers are experiencing an issue with UI and alerts in the US region. We will update this page as we resolve the issue.
Posted Apr 27, 2021 - 00:26 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US), UI : US (Alerts : US, APM : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), and Data Ingest : US (Event API : US, Log API : US, Metric API : US, Trace API : US).