Customer Portal and Pages Generation Degredation

Incident Report for Yext

Resolved

This incident is resolved.

Posted 2 years ago. Mar 29, 2023 - 12:34 EDT

Monitoring

We have remediated the errors. We will continue to monitor the situation.

Posted 2 years ago. Mar 28, 2023 - 14:37 EDT

Investigating

We are investigating reports of errors in the customer portal and pages generation. Consumer serving services are not affected, although data might be stale across the platform.

Posted 2 years ago. Mar 28, 2023 - 13:30 EDT

This incident affected: Content (Content API, Knowledge Assistant), Listings (Listings Publishing), Search (Search Serving), Analytics (Analytics Ingestion), Pages (Pages Generation), and Customer Portal Login.