Degraded Performance in US & Europe
Resolved
This incident has been resolved.
Posted Mar 28, 2022 - 18:58 UTC
Monitoring
At this time, our team has observed consistent normal performance. As we continue to work on the root cause analysis of this incident, our teams will continue to monitor traffic and provide new updates as soon as more information becomes available.
Posted Mar 25, 2022 - 15:45 UTC
Update
At this time, while we have observed normal performance since 20:20 UTC, our teams continue to closely monitor traffic and continue to investigate the cause. We will continue to provide updates as soon as more information becomes available.
Posted Mar 24, 2022 - 22:08 UTC
Update
We are currently experiencing degraded performance on multiple PoP's and customers may experience higher than normal origin pulls as well as timeouts. We will update our status page as soon as more information becomes available.
Posted Mar 24, 2022 - 19:59 UTC
Investigating
We are currently experiencing degraded performance on multiple PoP's. We will update our status page as soon as more information becomes available.
If you have questions, our Support team is available 24/7 through email at hi@highwinds.com or phone at 1-800-570-2253.
Posted Mar 24, 2022 - 19:44 UTC
This incident affected: North America (AT - Atlanta, GA, United States, CH - Chicago, IL, United States, DA - Dallas, TX, United States, DC - Washington, DC, United States, DE - Denver, CO, United States, LA - Los Angeles, CA, United States, MI - Miami, FL, United States, NY - New York, NY, United States, PH - Phoenix, AZ, United States, SE - Seattle, WA, United States, SF - San Francisco, CA, United States, SJ - San Jose, CA, United States) and Europe, Middle East, Africa (AM - Amsterdam, The Netherlands, FR - Frankfurt, Germany, LO - London, United Kingdom, MA - Madrid, Spain, ML - Milan, Italy, PA - Paris, France, SK - Stockholm, Sweden, WA - Warsaw, Poland, EU - Highwinds Cloud Storage).