Brivo Access Features Unavailable

Incident Report for Brivo

Resolved

This incident has been resolved.

Posted Oct 19, 2022 - 17:36 EDT

Monitoring

We have taken steps to resolve this issue and we are continuing to monitor the results. Some delays retrieving data may be experienced at this time.

Posted Oct 19, 2022 - 16:35 EDT

Update

We are continuing to investigate this issue.

Posted Oct 19, 2022 - 14:53 EDT

Investigating

We are currently working on resolving issues with Brivo Access. Users may experience difficulty accessing Brivo Access features related to Event Tracker, Data Explorer, Reporting, and API.

Posted Oct 19, 2022 - 14:39 EDT

This incident affected: Brivo Access (Brivo Access United States Region), Cameras & Video Feeds (Eagle Eye Networks, Brivo Access Cam), APIs (Access API), and Notifications & Events.