Downgraded performance

Incident Report for Rydoo

Resolved

This incident has been resolved.

Posted Mar 29, 2021 - 12:26 CEST

Update

We are continuing to investigate this issue.

Posted Mar 28, 2021 - 18:12 CEST

Investigating

We are currently still experiencing an issue within the Rydoo web application.

This could result in a 500 error when uploading receipts via the web application.
Our development team is looking into this with the highest priority.

Uploading receipts via the mobile application or by forwarding the receipt to receipts@rydoo.com is still possible.

Posted Mar 28, 2021 - 17:50 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 27, 2021 - 17:16 CET

Investigating

We have identified severe downgraded performance of the Rydoo application. This could result in issues when trying to move around within the Rydoo application or using the API. Our team is currently investigating the issues.

Posted Mar 27, 2021 - 16:57 CET

This incident affected: Login/SSO and Expense.