TourCMS Hosted Booking Engine - Spreedly payment page issues

Incident Report for Palisis AG

Resolved

The Spreedly payment issue is resolved.
Posted 2 months ago. Apr 02, 2025 - 11:32 UTC

Monitoring

Spreedly have released a fix for the payment form issue.
Posted 2 months ago. Apr 02, 2025 - 11:29 UTC

Identified

Some clients are experiencing errors attempting to pay via Spreedly powered gateways in TourCMS hosted booking engine. The issue is caused by an error in the Spreedly Express integration method. Spreedly are aware and are investigating the issue.

Note: TourCMS websites are not affected as they use an alternative Spreedly integration method.
Posted 2 months ago. Apr 02, 2025 - 09:27 UTC

Investigating

Some clients are experiencing errors attempting to pay via Spreedly powered gateways in TourCMS hosted booking engine
Posted 2 months ago. Apr 02, 2025 - 09:24 UTC
This incident affected: TourCMS (TourCMS Hosted Booking Engine).