Degraded performance of the LMS365 and API

Incident Report for ZENSAI

Postmortem

Thank you for your patience while we resolved the degradation problem. After monitoring, we can confirm the implemented improvement was successful.
We will review current autoscaling settings of web applications and improve them to prevent this situation.

Posted Oct 12, 2022 - 16:46 CEST

Resolved

We can confirm that the issue with LMS365 performance is stabilized. If you notice any issues going forward, please reach out to us.

Posted Oct 11, 2022 - 19:02 CEST

Monitoring

We have received reports of issues with the LMS365 and API in the Germany Region. We will keep you updated as we investigate further

Posted Oct 11, 2022 - 15:01 CEST

This incident affected: LMS365 Germany.