Problem with On-Call service for customers with extended SLA

Incident Report for GleSYS

Resolved

This incident has been resolved.

Posted Nov 15, 2021 - 15:09 CET

Monitoring

Our phone provider has implemented a fix and the original number should work as expected again, we continue to monitor the situation.

Posted Nov 15, 2021 - 11:24 CET

Investigating

We are experiencing some issues with the ordinary on-call service for customer with extended SLA
Please call our backup on-call number and state your SLA code to the on-call technician.
Number: +46346738851

Posted Nov 13, 2021 - 19:46 CET

This incident affected: Other.